Map obligations

THE COMPANY..

The company is a limited partnership company under the name "KERAMYDAS I. & CO LP" distinctive title GRCS legally constituted in April 2013. It is based in Kallithea city at Zervos 70 road and zip code 17675, with VAT number 800482084 and competent Tax Authority (DOY) Kallithea. Contact numbers of the company as follows: 2114028131 – 2117700061. Mobile: 6909111555 fax: 2117700061 and e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. .
The main purpose of the company is conducting business express transport (courier) documents, parcels, small packages and handling.

SERVICES

Postal services under the General Authorization and other Services. GENERAL: The GRCS providesan integrated reception system-delivery missions in Attica for prompt and proper customer service. The courier charges and the usual delivery times vary, depending on the lacation of the receipt and delivery point, weight, size and types of mission, as described in the official brochure of GRCS.
i. Analytical services:
Service express- next day.
Pick up is from the sender’s address and the delivery is made to the recipient’s address within 24 hours.
Express service-the same day.
Pick up is from the sender’s address and the delivery is made to the recipient’s address within 6 hours.
ii. Additional handling services.
URGENT MISSIONS moving by agreement within 120 minutes.
BUY for you and deliver the next business day.
SERVICE E-MAIL AND SMS SERVICES: Immediate notification for delivery of your shipment.
CALL BACK SERVICES: Direct telephone briefing for the delivery of your mission.
PROCESSING SERVICES: In public services, banks, organizations etc. without waiting charge.
The LYVYING AND DELIVERY SERVICES: Shipping on delivery in accordance with customer instructions. Immediate return on collected values.
SERVICE DELIVERY TO 10:00 AM: Shipping for delivery until 10:00 am.
SERVICE DELIVERY TO 12:00 AM: Shipping for delivery until 12:00 am.
SERVICE DELIVERY SAME DAY IN THE AFTERNOON: For delivery or receipt after 17:00 pm.
SERVICE DELIVERY OR RECEIPT ON SATURDAY: For deliveries or receipts on Saturdays.
SERVICE DELIVERY AT NOT WORKING DAY: For delivery or collection at not working day (on request).
SERVICE RETURN OF DOCUMENTS: Rendition receiving documents or objects.
SERVICE APPOINTMENT: For receipt or delivery at predefined time.
iii. Postal items delivery time:
Usual time of postal items is the next receipt of the shipment in between 24:00 hours.

UNACCEPTABLE POSTAL ITEMS-PROHIBITIONS

The Company does not accept to deliver those objects that are prohibited by the applicable statute, as stated in the individual contract, the improperly packaged and deposit denied adequate data sender or recipient. The GRCS does not assume the processing and transfer of the following documents and articles.

MONEY IN CASH
EXCHANGE
GOLD IN BARS
JEWELLERY
FRAGILE OBJECTS NOT PACKED SUFFICIENTLY
PRECIOUS METALLS OR STONES
INDUSTRIAL ANTHRAX AND DIAMONDS
ANTIQUES, ART WORKS AND PERSONAL CORRESPONDENCE
LOTTERY
SHARES
NOTES
CHANGEABLE FOOD
STAMPS
PLANTS
DRUGS
WEAPONS OR REINFORCEMENT PARTS
EXPPLOSIVE ITEMS
ANIMALS
POISON
INSECTICIDES
BIOLOGICAL SAMPLES
RADIOACTIVE
CORROSIVE
SPRAY
FLAMABLE MATERIAL (SOLID, GAS, LIQUID)
PORNOGRAPHY
ASSETS

The handling of which is prohibited by law and generally materials not accepted for processing by IATA and the applicable national and EU legislation.

MANAGEMENT OF undelivered ARTICLES

The undelivered postal items are kept by the company for a period of 6 months, from the last failed delivery attempt of the object, with the sender’s charge. If the postal item could not be delivered to the recipient for any reason, the recipient is informed by written notice,the object returns at GRCS’s space and planned a second or more delivery attempts upon request of the recipient or the sender. Since it is not possible, performance of the object to the recipient for any reason, even if the addressee refuses to accept, the sender is immediately informed and the mission returns to him at his own cost. Management of undelivered postal items.
1) Undeliverable is considered a postal item if the postal undertaking has exhausted every effort of the performance, without result.
2) Every postal company is obliged to safeguard the undelivered items, but may charge their customers for their storage. The storage should be disclosed in advance. Storage time shall be at least 6 months from the last failed attempt of the performance.
3) In case of postal items which was not possible too performance at the recipients for any reason, the postal company must at least.
   a) to make a written notice to the consignee and return the object at the place of the business.
   b) plan a second or more performance efforts in consultation with the recipient or sender.
   c) if it does not allow the performance of the object to the recipient, the item may be returned to the sender with charge no more than the amount was paid for the mission.
4) Postal items that cannot be delivered to the consignee or return to sender, will be considered as definitive undelivered and will follow the process of destruction, after pension relevant minutes of destruction and according to the procedure established by the company, following by the expire of at least 6 months.
5) From the above procedure excludes items that are officially declared or withheld from the sender to have major value of 100,00 euro, attributable to EETT.

GENERAL CONDITIONSOF TAKING UP TRANSFER FROM GRCS

For the transport of packages and documents through the dispatch system and handling of GRCS, agrees with the terms and clauses in this publication, as well as the longstanding terms of GRCS handling system, are incorporated in this contract, to express them reference and is available to all interested parties. No representative or employee of GRCS either the sender does not have permission to modify or lift the listed terms and clauses.
ARTICLE 1: The proof Receipt - Delivery of GRCS is non-negotiable form and the sender recognizes that filled by him or by GRCS and on his behalf. The shipper declares and accepts that he is the owner or holder of the representative of the owner or holder of the goods in transit which are described on the front page. He also states that with this he accepts the terms of the transfer GRKS both for himself and in his capacity as the representative agent of the owner of goods in transit.
ARTICLE 2: The GRCS has the right to verify the contents of the package or file which is taken to process (but not the obligation). GRCS clarifies that does not assume the completion of the following articles and documents: money, currency, gold, precious metals and stones, antiques, works of art, lotteries, shares, bonds, perishable food, personal correspondence and generally species that their movement is prohibited by applicable laws and international conventions.
ARTICLE 3: GRCS entitled to retain or not to deliver any kind of transfer before ensuring the cost arising from transport (freight-waybills, etc.) to be repaid.
ARTICLE 4: GRCS carry out missions of charge to the recipient. In case of refusal of payment of the fee by the recipient for any reason, the payment of GRCS assumes the sender.
ARTICLE 5: In case of destruction or loss carried forward, the responsibility of GRCS limited to the amount of 30 € for documents and 80 € for parcels. The sender accepts the above maximum amounts of compensation and states that he disclaims any further claim against the GRCS for any goodwill or reserve losses or lost profits from any cause and whether arising in any case declares irrevocably that make debt remission of the causes them. In any case they are defined in the Code of Ethics and Rules of Compensation EETT, "and quoting the corresponding link: http://www.eett.gr/opencms/export/sites/default/admin/downloads/PostLegalFramework/AP687-327.pdf
ARTICLE 6: The GRCS has the right not to receive items if the sender refuses inspection by a representative of GRCS.
ARTICLE 7: GRCS is making every effort to take any measures to achieve rapid delivery, according to the mode. In no event brings responsibility for transport receipt or delay of delivery of each consignment. or for any loss, damage, improper delivery or non-delivery for any reason, Own a) due to unforeseen events texts beyond human capabilities objectively (accident, adverse weather, tardiness transport etc. b) the act omission or incorrect instruction of the consignor or consignee or other person having an interest in a specific mission. c) due to the nature of the mission in which special damages may occur as electrical, magnetic, electronic, photographic, printing, etc.
ARTICLE 8: All claims must be brought by the consignor and served in writing GRCS, within six (6) months from the date of transfer of the mission from the GRCS. No claim shall be accepted after the above time limit. The dispute resolution committee is 3-member (3 members from GRCS) and legal standing of the interested user or representative.

DISPUTE RESOLUTION

The differences that may arise between users and GRCS can be resolved in the first instance through amicable settlement: written communication of the user with the company in order to resolve the dispute between the two parties within the time the COC or with the consent of the parties.

COMMISSION DISPUTE RESOLUTION

The differences that may arise between users and GRCS can be resolved at a later stage and the Dispute Resolution Committee. The Committee shall consist of three (3) persons who are on the staff of the Corporation and one (1) representative of users and functions as defined in applicable legislation. Upon receiving a written request from the user's company constitutes the Arbitration Committee which is composed of members of the business and consumer representatives and meetings can be present or represented by a person specifically authorized by the user. The company informs the user about the place and time of meetings of the Committee and the right to submit a written statement of when he is unable to attend. Users of postal services if they wish to assert their rights within a period of six (6) months from the filing of the items sent. In any case, the minimum compensation amounts and the time claim that defined in the Ministerial Decision 29030/2000 as amended.

ALLOWANCES

In the event of destruction or loss carried forward, the responsibility of GRCS limited to the amount of 30 € for documents and 80 € for parcels. The sender accepts the above maximum amounts of compensation and states that he disclaims any further claim against the GRCS for any goodwill or reserve losses or lost profits from any cause and whether arising in any case declares irrevocably that make debt remission of the causes them. In any case, the minimum compensation amounts and the time claim that defined in the Ministerial Decision 29030/2000 as amended

CASES OF NON APPLICATION OF CH.Y.K.

Articles of this Charter of Obligations shall not apply in the following cases:

a. Force Majeure, if there are any unforeseen and sudden event which the company is unable to make indicatively mentioned the cases of adverse weather events, earthquakes, floods, strikes, transport or telecommunications problems, obstruction of associated public bodies, accidents involving the means used.
b. Performance of crime at the expense of the company (on-site personnel, conveyances thereof), resulting in the total or partial destruction and loss of items carried.
c. no fault of the company employee's inability to access the address of the consignee (weakness) due to the terrain, the consumer or any third party.
d. Non-fulfillment by consumers of their prior commitments towards the company, such as those resulting from the agreement concluded between them.
e. Performance, on the part of consumers, acts contrary to the applicable legislation of the State.
f. Hide the consumer that requested of him handling and transport of postal items contrary to law or relates to items that do not accept for processing by IATA, including those listed in par. d of Article 5 hereof.
g. Non-implementation of commitments of the company due to the fault or related emergent consumer desire.

In all the above cases, the consumer is required to pay all costs arising from the processing, storage or return shipment of objects, and to restore all further damage suffered by the company by the fault of the consumer.